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Token Management Administration Panel Overview

The TMP Administration Panel (or the admin portal/portal for short) is the essential tool for you to work with your online application. Here you can manage payment tokens and track history of payments. The presented solution is prepared for rebranding for the client's brand. The document is divided into sections that describe the various components of the system. Each section contains a screen presenting the functionality and a detailed description of the states occurring in it.

Purpose and scope

This product guide provides a high-level overview of Admin Panel Management. This document covers the following topics:

  • description of the all aggregates of tokens, including detailed information and possible actions,

  • description of possible configurations,

  • granting access,

  • additional and optional functionalities.

Abbreviations & Acronyms

This section explains a number of key terms and concepts used in this document.

Name

Description
MDES

Mastercard Digital Enablement Services

VTS

Visa Token Service

TMP

Token Management Platform

OTP

One Time Password


Terminology

This section explains a number of key terms and concepts used in this document.

Name

Description
Customer

Cardholder.

Operator

User using the Admin Panel.

Token

Payment Token.

Session token

Access to the system by a web application user is secured using a session token to uniquely associate the session with the user. It is required to perform any action.

MAIN VIEW

Once the authentication process is properly completed, the bank employee has access to the panel. It is shown the main screen of the system. Depending on the assigned rights group its appearance may vary. Different roles in the system have different tabs available. 

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The components that make up the Admin Portal are:
1) Main menu contains aggregates as: tokens, history of payments, reports in Token Management Tab and Portal Management Tab.
2) Admin Panel adjusted to the client’s colours and logotype. 
3) Filters allows to select multiple filter options and display results that contain information limited all the selected criteria. 
4) List of the most important information referring to each aggregate (example: tokens).  
5) Actions allows admin to change the status of a single entity or edit data.  

TOKEN MANAGEMENT

Tokens

Tokens section contains a list of tokens and the filters. The filters are used for dynamic searching, such data as: phone number, VPAN (external card id), path, status last four digits of card or token, payment scheme and others.

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Basic list includes following information:

Parameter

Description

VPAN

External Card ID provided by the Issuer.

Payment scheme

Payment scheme - Mastercard of Visa.

Token

Token last 4 digits.

Phone Number

Cardholder's Phone number.

User name

Cardholder's User name.

Status

Token status.

Token requestor

Token Requestor/Wallet.

Device

Device form factor.

Path

Inital authorization path - green/yellow/orange/red.

Action

action which can be performed on particular customer (described in customer actions part).

Available actions

Action Description
Activate This action activates the token. Available if the token can be activated and is currently INACTIVE.
Suspend This action suspends the token. Available only for ACTIVE tokens.
Unsuspend This action unsuspends the token. Available only for SUSPENDED tokens.
Deactivate This action deactivates the token. Available for all INACTIVE, ACTIVE and SUSPENDED tokens.

Generate tokens report

This button in the top right corner allows generating a report with tokens with applied filters. Maximal date range for a single report is 31 days. The excel file will be generated and automatically downloaded. This report can also be downloaded in Reports section later.

Token Details

Selecting a specific token allows to see more detailed data. In addition to basic information.

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Detailed list includes following information:

Parameter

Description

Token ID

Internal Verestro Id of the token.

Token unique reference

MDES/VTS token unique reference.

VPAN

External Card Id - Issuer Card Id.

Status

Token Status.

Status process

Status of the tokenization process - IN_PROGRESS, FINISHED.

Sms count

Number of sms messages with OTP code sent.

Token type

The type of the token: CLOUD/EMBEDDED_SE.

Wallet ID

Wallet ID of the token requestor.

Correlation ID

Value linking pre-digitization messages generated during provisioning.

Reason code

Reason of the last token update.

Payment app instance ID

Identifier of the Payment App instance within a device. NOTE - This may contain the identifier of the Secure Element or a mobile device for some wallets.

Issuer decision

Final tokenization decision returned to MDES/VTS.

Issuer reason

Reason of the DECLINE, if the tokenization is declined because of invalid card data, exp date or cvc.

uPaid reason

Reason of the DECLINE, if the tokenization is declined because of Verestro velocity controls triggered.

Account source

Account source - Manual entry, card on file, from mobile application.

Payment history

Payment history list

Payment history list contains filters and columns with dates. In this section actions don’t occur. The filters are used for dynamic searching, such data as: phone number, VAPN, date range, status and token requestor . The date is displayed in local time.

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Basic list includes following information:

Parameter

Description

Phone number

Cardholder's phone number (if provided by the Token Requestor).

VPAN

External Card ID.

User name

Cardholder's username (if provided by the Token Requestor).

Date

Transaction date.

Status

Status of the transaction.

Amount

Amount.

Currency

3-character ISO 4217 currency code of the transaction.

Token requestor Token requestor .

Generate transactions report

This button in the top right corner allows generating a report with transactions with applied filters. Maximal date range for a single report is 31 days. The excel file will be generated and automatically downloaded. This report can also be downloaded in Reports section later.

Payment history details

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Reports

Reports section contains reports that can be downloaded. Each report is valid for a specific duration and can be "Ready" to download or "In progress", which means that a report is still generating.

Tokens

This tab contains Tokens reports, generated from Tokens section.

Transactions

This tab contains Transactions reports, generated from Transactions section.

Apple Pay

This tab contains Apple Pay reports, which are generated automatically each month.

Activity

This tab contains Activity reports, which are generated daily. Activity report contain the information about all actions performed on Tokens by Admin Panel users.

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OPERATOR ADMINISTRATION

Default privileges per role in the portal


Below are the default function settings for described product divided into areas.

Aggregate

Action

Admin

Manager

Employee

Token Management - Tokens View x x x
Deactivate x x x
Suspend x x x
Unsuspend x x x
Token Management - Payment history View x x x
Token Management - Reports View x x -
Generate x x -
Token Management - Rules View x x x