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Customer service and user claims in card issuing
Once you start issuing cards for your users, you will experience a wide range of various problems and requests coming from your customers. In this article we will summarize the most common issues, so that you can get prepared. These include: Transactions ...
Card Benefits in card issuing projects
Once you are launching your card program it is important to think about additional benefits that you can deliver for your users or products that can increase the value of your program. In this article we will show a few ideas and examples that you can use to e...
Interchange Fees and Service Fees - rates and rules
Disclaimer. This article shows in some detail the topic of Interchange Fees. It is presented in the best way to make business decisions, but unfortunately this topic is very complex, so it does not cover 100% of information. If you need 100% of information, pl...
KYC and KYB requirements in card issuing
KYC (Know Your Customer) processes usually raise a lot of questions. In this article, I would like to summarize the most important decision points and requirements. KYC regulations are directly connected with Anti-Money Laundering (AML), regulatory and somet...
Know Your Customer – in-house or outsourcing
From time to time, our customers ask us whether it is better to perform Know Your Customer activities in-house or to hire a company to do it for them. In this article we would like to answer this question. KYC activities are very important. On-boarding your c...
How can I reload a payment account or card?
There are many ways of transferring money to payment accounts or cards. In this article we would like to explain how it can be done with Verestro and in other cases. Let's start with definitions so that we speak the same language. What is a payment card? Wha...
Guide to IBAN setup process
In this article we would like to focus on IBAN, bank accounts delivery to your customers. This topic is raising a lot of questions and requires attention. Let's assume that you would like to offer IBANs for your customers. If you are a fintech provider, money...
Payout to Cards
How does Payout to Cards work? Payout to Cards is a relatively new area of payment business that is not very common, so this article brings more information about it. What is Payout to Cards? Actually, the answer is simple. It is nothing more than a normal b...
Currency Management in Payouts to Cards
There are many questions about how to manage currencies in payout products. Let me briefly describe several possible scenarios. Let's start with dependencies that have an impact on choosing various scenarios. Sender's card account currency - first you have ...
Various forms of money transfers
There are multiple forms of money transfers. In this article we would like to summarize the most important pros and cons of every solution: SWIFT (Society for Worldwide Interbank Financial Telecommunication) - inter-banking payment scheme enabling global tran...
Payouts, eCom Transactions or Card-to-Card Payments?
While thinking about card-based money transfer solutions, our partners usually ask for three products - payouts to cards, eCom transactions or card-to-card payments. In this article we will describe differences between those 3 ways of money transfers. Let me...
Payout to xPay
What is it about? We often find ourselves in situations where we need to transfer money to someone else. We also want the funds to reach the recipient as quickly as possible and for the transfer fee to be as low as possible. Additionally, different countries ...
Card to Card Widget - How Does it Work?
Verestro created the product Card to Card Widget to simplify and speed up cross-border money transfers by eliminating the barriers of traditional methods. Transfers made using the Card to Card Widget can be carried out by users registered in our service to r...
KYC requirements in Payout and Money Transfer projects
Know Your Customer (KYC) processes usually generate many questions. Key requirements and decision points are summarized in this article. The KYC regulations are directly related to AML (Anti-Money Laundering), regulatory and payment scheme requirements. In ge...
Cross-Border Card Transactions – Questions about FX Rates and Cash Flow
The topic of settlements of cross-border card transactions is often touched by our customers. It is not always clear how various fees are calculated. In this article we would like to explain how it works in detail. The standard transaction flow In general, a...
Issuer Wallet and Apple Pay / Google Pay - Differences
As we have implemented more than 50 contactless and tokenization projects for banks, fintechs and other payment institutions, let me share a quick view on key differences between various types of contactless payment technologies. X-Pays If you are a card is...
NFC on iPhone/iOS
What happened? As part of an agreement between the European Union and Apple, Apple has decided to open access to its NFC module to 3rd party developers. It allows the creation of solutions for contactless payments (HCE), an alternative to Apple Pay. This art...
On-device tokenization in India
Payment law in India required a few years ago that server based card-on-file systems are not allowed. Instead, there is a necessity to store user data on-device to perform transactions. This is an interesting topic that impacted a lot of local players like b...
Push Provisioning Step by Step
Android - Push Provisioning to Google Pay 1. Request Access Before enabling Push Provisioning in the Android application, you'll need to be whitelisted by Google. To initiate this process: Visit the Google Pay Push Provisioning launch page: https://deve...
Push Provisioning & Web Push Provisioning
In this article we will focus on the process of pushing card data to X-Pays (like Apple Pay or Google Pay) – a process called Push Provisioning. In many innovative card issuing use cases it is important to launch tokenization of cards to enable better custom...